Uber Exits Nigeria After 12 Years, Apologises to Users
Ride-hailing company Uber has ended its operations in Nigeria after 12 years in the country.
The company’s Nigerian operations wound down effective Wednesday, September 2, 2026, following a review of its business activities.
Uber announced the decision in an email sent to customers, describing the move as a difficult decision after a “thorough review” of its business in Nigeria.
“After a thorough review of our business, we have made the tough decision to wind down our operations in Nigeria, effective 2 September 2026,” the company said.
Uber entered the Nigerian market in 2014 when it launched its service in Lagos. The platform subsequently became one of the major ride-hailing services connecting passengers with independent drivers.
Over the years, Uber became part of the daily transportation routine for many Nigerians. Customers used the platform for commuting, visiting family and friends, and moving around major urban areas.
In its message to users, the company expressed appreciation for the support it received since launching in Lagos.
“Since we first launched in Lagos in 2014, it has been an absolute privilege to be a part of your daily life connecting you with independent transportation providers,” Uber said.
The company also acknowledged the disruption its exit could cause for customers.
“We know this may cause disruption to your routine, and we sincerely apologise for the inconvenience,” Uber said.
Uber leaves Nigeria after 12 years
Uber’s departure marks a major change in Nigeria’s ride-hailing industry. The company had operated in the country for more than a decade while competing with other major transportation platforms.
Its exit also brings an end to a 12-year period that began with its Lagos launch in 2014.
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Uber has asked customers with outstanding account-related enquiries to contact the company before September 23, 2026.
The date serves as the deadline for users to submit final enquiries as the company completes the process of winding down its Nigerian operations.
